These are the most frequently asked questions about ducted heating and evaporative cooling systems and us. Please feel free to contact us if you don’t see your question answered below.
How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you but will usually last approximately 15 years.
Due to systems requiring a fair chunk of time and expertise with a deep look into the system to get the correct diagnosis, we don't offer free quotes on repairs. But we will never charge more than the call out fee no matter how much time we spend.
We don't believe our customers should incur extra bank charges so we accept internet bank transfers or cash.
Our diagnostic call out fee is $150 flat rate and covers coming out and diagnosing the fault no matter how long it takes.
Using a flat rate gives you the peace of mind that no matter how long the job takes ensures you will always know the cost of any repair or installation without any hidden surprises. After all, why should you pay more because its a monday after a long weekend?
We pride ourselves on getting your system back up and running as soon as possible with wait times from same day to 3 days during our busy periods. We do prioritise systems that arn't completely working, so we can make sure your house is warm and continue to routine maintenance jobs when best suited for everyone.
How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you but will usually last approximately 15 years.
Keeping windows opened to the correct distance will drastically reduce moisture in your house. Call Mr. Frosty and will give you insider secrets to the easiest and best way to drastically reduce moisture straight away.
They are energy star ratings for the systems, the higher the star rating the more energy efficient the unit is and the cheaper your bills are.
If you have a question about heating, cooling or air quality matters, just ask our experts. We're here to help! Please fill the form to ask your question.